Contact Us

We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help. Get in touch with us using any of the methods below.

General Inquiries

Response time: 24-48 hours

Technical Support

For download issues & bugs

Business & Partnership

For advertising, partnerships, and business collaborations

Frequently Asked Questions

How do I report a bug or technical issue?

Please email us at [email protected] with a detailed description of the issue, including your browser type, device, and the TikTok URL you were trying to download.

Is SnapTik.City really free to use?

Yes! SnapTik.City is completely free to use. We don't charge any fees for downloading TikTok videos. Our service is supported by advertisements.

Do you store my downloaded videos?

No, we don't store any videos or personal information. All downloads are processed in real-time and delivered directly to your device.

Can I use SnapTik.City for commercial purposes?

You can use our service to download videos, but you must respect the original creators' rights. Commercial use of downloaded content may require permission from the content creators.

Before Contacting Us

  • Make sure you're using a valid TikTok URL
  • Try refreshing the page and attempting the download again
  • Check if the TikTok video is public (private videos cannot be downloaded)
  • Clear your browser cache and cookies
  • Try using a different browser or device

Follow Us

Contact Us - Baixar video do tiktok HD Sem Marca d'água – SnapTik